JOB TITLE: REGIONAL SERVICE MANAGER – CORK – KERRY REGION
LOCATION: Cork
REPORTS TO: Head of Services
JOB TYPE: Specified Duration Contract – 1 year
HOURS: * hours per week.
SALARY: € *, * -
€ *, *
PURPOSE: To embrace the vision, mission and values of Coolmine and
provide leadership in service delivery, ensuring quality, safety and
compliance.
APPLICATION REFERENCE: HR/CRK/MGT/RSM/**APPLY ON THE WEBSITE**
CONTACT EMAIL: *
Coolmine is a leading drug and alcohol treatment centre providing
community, day and residential services to men and women and families
with problematic substance use since *.
Coolmine believes that everyone should have the opportunity to
overcome addiction and lead a fulfilled and productive life.
Coolmine, in conjunction with Cork Local Drug and Alcohol Task Force
and Southern Regional Drug & Alcohol Task Force have developed 6
community-based drug and alcohol hubs to deliver frontline
community-based drug & alcohol treatment interventions in the Cork &
Kerry region. Coolmine also delivers a number of targeted services
developed through HSE strand funding. These currently include a Family
Support Service and a Cocaine Specific Programme. Coolmine is
recruiting for the position of Regional Manager. The Regional Manager
will report to the Coolmine Head of Services and will be responsible
for all aspects of the Cork - Kerry service.
ROLE AND RESPONSIBILITIES:
LEADERSHIP AND MANAGEMENT
* To lead an excellent operational team to deliver quality services
and promote good working relationships both internally and externally
* To build effective productive and meaningful working partnerships
with all stakeholders.
* Promote, drive and develop services in line with Coolmine’s
mission, vision, values and practices
* Participate actively in agreed formal networks representing the
best interests of Coolmine and your particular project
* Enhance overall service delivery by establishing links with
external agencies and build relationships to assist in information
sharing, inter-agency working and collaborative projects as outlined
in Coolmine’s strategic plan
* Create a culture of high performance and continual improvement in
resource management
* Lead service improvements, responding to presenting client needs,
through annual action plans
* Work in partnership with HR to ensure HR policies and procedures
are implemented including succession planning and development for all
staff
* Work with HR to ensure the services are delivering in all areas of
Human Resources, with particular emphasis on Performance Management,
Communications and the delivery of the Annual Training Plan
* Provide clear leadership and direction in line with our leadership
qualities, role model behaviours that ensure our purpose and values
are embedded within the organization
* Provide direct line management to relevant staff including Deputy
Manager for Cork/Kerry region
LEADERSHIP AND MANAGEMENT
* To lead an excellent operational team to deliver quality services
and promote good working relationships both internally and externally
* To build effective productive and meaningful working partnerships
with all stakeholders.
* Promote, drive and develop services in line with Coolmine’s
mission, vision, values and practices
* Participate actively in agreed formal networks representing the
best interests of Coolmine and your particular project
* Enhance overall service delivery by establishing links with
external agencies and build relationships to assist in information
sharing, inter-agency working and collaborative projects as outlined
in Coolmine’s strategic plan
* Create a culture of high performance and continual improvement in
resource management
* Lead service improvements, responding to presenting client needs,
through annual action plans
* Work in partnership with HR to ensure HR policies and procedures
are implemented including succession planning and development for all
staff
* Work with HR to ensure the services are delivering in all areas of
Human Resources, with particular emphasis on Performance Management,
Communications and the delivery of the Annual Training Plan
* Provide clear leadership and direction in line with our leadership
qualities, role model behaviours that ensure our purpose and values
are embedded within the organization
* Provide direct line management to relevant staff including Deputy
Manager for Cork/Kerry region
QUALITY, SAFETY & COMPLIANCE
* Oversee Coolmine’s compliance with relevant quality standards
including CCQI, HSE Safer Better Healthcare, Children’s First
Guidelines, Quality and Alcohol and Drugs Service Standards.
* Implement systems to safeguard quality service delivery and the
best possible client outcomes through statistical monitoring, an
active client participation strategy and complaints oversight.
* Manage Clinical Safety and mitigation of Clinical risks in
collaboration with the Clinical Governance Lead and management team.
* Contribute to the delivery of Coolmine’s Risk Management
Strategy and culture by regular review of risk register, ensure
controls are in place to mitigate risks and that they are reflected in
standard operational procedures.
* Ensure all Health and Safety requirements including application of
policy and procedures, risk assessment, contingency management,
mandatory training are in place and adhered to.
* Ensure effective safeguarding policies and procedures are
implemented in the service with particular focus on welfare and
protection of vulnerable adults.
* Provide effective audit processes to safeguard service delivery.
COST MANAGEMENT OF SERVICES
* Assist in the annual budget preparation in conjunction with the
Head of Finance and Support services and ensure delivery of all
financial targets through financial review weekly, monthly and
quarterly. Take corrective action where necessary.
* Assist preparation of regular reports for funders, including
annual submissions for funding allocations, and responding to ad hoc
reporting or information requests when required.
* Monitor maintenance strategy implementation ensuring associated
expenditure is effective without compromising standards.
INTERAGENCY COLLABORATION/CASE MANAGEMENT/INTEGRATED CARE
* Represent Coolmine externally with a wide range of other voluntary
agencies, statutory partners and funders as agreed with the Head of
Services.
* Innovate to deliver partnership work and collaborative projects
with other providers.
* Ensure that Coolmine is well represented in statutory forums and
networks.
* Work consistently with regional integrated care structures. These
structures provide a continuum of care for service users across all
addiction and homeless services across Cork/Kerry region.
* Support the implementation of future strategic plans inclusive of
‘Home Together Strategy’ & Integrated Care Support Service Centre
across Cork/Kerry region.
* Ensure that all clients have an appropriate care plan and that
there is a standardised practice of key working / case management
across the services in the region.
OTHER RESPONSIBILITIES
* Attend Management Team meetings and other internal meetings as
appropriate.
* Deal with any emergency situation which may arise at any time.
* Participate in regular supervision and annual appraisal including
identifying job related development and training needs.
* Promote and protect the Vision, Mission and Values of Coolmine.
* To at all times undertake your role in a professional manner
maintaining a high quality standard of work, and to always work in
accordance with the mission, values and aims of Coolmine.
* Undertake any other duties that may be required which are
commensurate with the role.
PERSON REQUIREMENTS
QUALIFICATIONS
* Minimum NFQ Level 8 Third level qualification in addiction/related
field.
* Professional management qualification preferred.
EXPERIENCE
* Three years management experience in the voluntary sector with
proven record of leadership capability, including supervision of
managers, service design, development and implementation.
* Five years' experience of working with problem substance users
and/or marginalised groups preferably in the Cork- Kerry area.
* Knowledge and experience of clinical governance.
* Experience of negotiating with voluntary and statutory agencies.
* Experience of budget control and optimisation.
* Knowledge of best practice in working with marginalised
individuals and their families impacted by problem substance use.
* Understanding of policy and legislation affecting the voluntary
sector.
* Demonstrate experience of funding/grant applications.
CORE COMPETENCIES
* Excellent communication, interpersonal and client interfacing
skills.
* Strong IT skills and operational knowledge of IT systems.
* Experience in working and meeting multiple deadlines.
* Ability to work with a high professional ethic and identify with
the work of Coolmine.
* Experience of line management and development of staff.
* Effective communication skills with the full range of Coolmine key
stakeholders on policy and operational matters.
* Capacity to address meetings of all sizes, internally and
externally.
* Production of clear, concise and comprehensive written reports.
* Leadership skills evidenced through a track record of successfully
motivating and guiding staff teams through challenging change periods.
* Commitment to staff development and consultative ways of working
Evidence of innovation and entrepreneurial spirit.
* Respect for the values and ethos of Coolmine.
* Commitment to working within an environment which promotes Equal
Opportunities and has regard for the Health and Safety of others.
APPLICATION PROCESS
Interested candidates who meet the Person Specification requirements
should send their CV & cover letter with application reference code to
Dylan Murphy, HR Administrator at *
Please quote this application reference HR/CRK/MGT/RSM/**APPLY ON THE
WEBSITE**
The closing date for applications is THURSDAY THE 3RD OF OCTOBER
**APPLY ON THE WEBSITE**
_COOLMINE THERAPEUTIC COMMUNITY IS AN EQUAL OPPORTUNITIES EMPLOYER._
We need : English (Good)
Type: Permanent
Payment:
Category: Health
